FAQ's



It’s important to know that the shed you’re buying is the right one for you, so we’ve put together answers to some of the most common questions we’re asked. If you can’t find the information you need here, please don’t hesitate to contact us and we’ll do all we can to help.


 

 



Q - How long before I receive my Shed from Cheap Sheds Direct?
A -
Normally within 7 days, but at busy periods we guarantee 28 days. View the 'Delivery' page for an estimate of current delivery times. We confirm your actual date by e-mail when we recieve your order.    


Q -
How do I order my Shed from Cheap Sheds?
A -
We strongly recommend you use our simple and secure online payment system to order your shed from the comfort of your own home. It’s quick, easy and safe, and remember – our team are on hand during office hours if you need to ask anything.

Or give us a call on 01925 635994 and one of our sales advisors will take your order. We are open Mon to Sat 10am- 5pm and Sun 1pm-4pm  


Q - How secure will my shed be?

A - For extra security the hinges on our sheds are fitted with anti theft square drive screws as standard. We also offer the option of 40mm Padlocks, 140db Door Alarms and cable locks.


Q - How can I pay?
A - T
he following payment options are available:   

  • Online by Credit/Debit card via our secure payment provider ‘Pay Pal’.  
  • Using your Pay Pal Account.  
  • By Telephone using your Credit/Debit Card. For the safety of our delivery teams we do not accept payment on delivery.

Q -
Is my shed Guaranteed?
A - Yes. Every shed comes with a 12 month guarantee.

Q - What timber do you use?

A - We use only FSC or PEFC certified timber from sustainable sources. The Tongue and Groove timber is 12mm white/redwood and the OSB is 9mm OSB3. We import our timber in bulk from Sweden, Finland, Estonia, Russia, Canada, and Europe so you get the best possible prices.

Q - What is OSB?

A - OSB or Oriented Strand Board is a European certified construction sheet. A type of ply board it has been used in the construction of garden sheds for many years. OSB should be treated with a preservative like any other timber.

 

Q - The area where I want to place my shed isn’t level, What can I do?
A - If you cannot prepare your own solid level base, why not take advantage of our base laying service? Prices are available on request. Call us on 01925635994 for prices



Call us on: 01925 635 994 or Email us on: sales@cheapshedsdirect.co.uk
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